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Privacy Policy

Effective Date: January 1, 2024

Faithful Appliance Repair (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

Personal Information: Name, phone number, email address, and physical address (when you request service or submit a contact form). Technical Information: IP address, browser type, and pages visited (collected automatically for analytics and security).

2. How We Use Your Information

We use the information we collect to:

Schedule and provide appliance repair services. Respond to your inquiries and requests. Improve our website, customer service, and overall experience. Send updates, appointment reminders, or service-related messages (only if you opt in).

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only when necessary to:

Fulfill a service request (e.g., with our technicians). Comply with legal obligations. Protect our rights, property, or safety.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

5. Cookies & Tracking

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

Request access, correction, or deletion of your personal information. Opt out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: (817) 502-3457 or email "[email protected]."